Schedule at a glance

The agenda is currently being refined in collaboration with our customer steering group and will continue to evolve as additional speakers and sessions are confirmed.

Designed around the topics our customers tell us matter most, the programme combines strategic insight, practical learning, peer discussion and opportunities to influence future innovation.

Arrivals and networking
  • Registration and breakfast
    08:30 - 09:30
Welcome and keynotes
  • Building confidence for what's next: responding to a changing profession
    Explore the trends, technologies and opportunities shaping the profession, and what they mean for your business.
  • CCH iFirm: From strategy to reality
    Learn how customer feedback is shaping priorities, explore progress to date and understand what's next for CCH iFirm.
Practical workshops for today's challenges
  • Creating capacity: practical ways to free up time across your firm
    Explore the approaches firms are taking to address operational challenges, make better use of technology and create capacity for future growth.
  • The move to CCH iFirm: shaping the journey together
    Join an interactive session where customers share lessons learned and practical recommendations from different stages of the CCH iFirm journey.
  • Innovation Lab: building what's next, together
    Share feedback, explore emerging ideas and help shape future innovation alongside our Product and UX teams.
Keynote
  • Human advantage: leading through the age of AI
    Hear practical insights on how firms are applying AI, where they're seeing value and what lessons they're learning along the way.
Future-focused workshops
  • The final declaration: lessons from firms on the MTD journey
    Learn how firms are using automation to support compliance and navigate regulatory change.
  • AI beyond the hype: lessons from firms like yours
    Explore practical applications of AI and the opportunities it presents for modern accountancy firms.
Closing reflections & awards
  • From conversation to action
    Bringing together the key themes from the day and highlighting how customer feedback continues to shape future priorities.
  • The inaugural CCH William Awards
    Celebrating the best of our customer community
Drinks reception
  • Join us for drinks, canapés and networking as we celebrate the day with customers, partners and colleagues
    17:30 - 18:30